Shipping & Delivery
Here, you'll find all the details about our shipping options, rates, delivery times, and policies. If you have any additional questions, feel free to reach out to our customer support team at info@jasnoora.com.
1. Order Processing Time
We take pride in sourcing high-quality, authentic ethnic wear directly from India. To ensure quality and accuracy:
- Processing Time: Orders are typically processed within 7-10 business days.
- Custom Stitching: Please allow an extra 5 business days for stitching services.
Once your order is ready for shipment, you will receive a confirmation email with tracking information.
Note: Processing times may vary slightly during peak seasons, special promotions, or due to supplier delays.
2. Shipping Options and Delivery Times
Shipping costs and delivery timeframes vary by region. All orders are first shipped to New Zealand for distribution.
Australia:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders AUD $250.00 and up | Free |
| Rural | 21-28 business days | AUD $32.50 |
| Standard | 21-28 business days | AUD $25.00 |
New Zealand:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders NZD $250.00 and up | Free |
| Rural | 14-21 business days | NZD $12.50 |
| Standard | 14-21 business days | NZD $7.50 |
Fiji:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders FJD $450.00 and up | Free |
| Standard | 21-28 business days | FJD $85.00 |
United Kingdom:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders £150.00 GBP and up | Free |
| Rural | 25-35 business days | £32.50 GBP |
| Standard | 25-35 business days | £25.00 GBP |
USA & Canada:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders $350.00 USD and up | Free |
| Rural | 25-35 business days | $62.50 USD |
| Standard | 25-35 business days | $50.00 USD |
3. Additional Shipping Information
- Customs, Duties, and Taxes:
- Import duties, taxes, and other customs fees may apply depending on your country’s regulations. These charges are not included in our shipping costs or product prices and are the customer’s responsibility.
- Australia: Orders under AUD $1,000 are typically exempt from import duties but may incur GST.
- New Zealand: GST is included in the prices shown for New Zealand customers.
- Other Countries: Import duties and taxes vary by local customs policies. Contact your local customs office for details.
By placing an order, you agree to cover any applicable duties, taxes, or fees.
- Tracking Your Order: Once your order is shipped, a tracking link will be sent to you via email to monitor your package’s progress. If you experience issues with tracking, please contact us.
- Rural Addresses: For rural delivery, select the appropriate shipping option at checkout to avoid delays or additional charges.
4. FAQ
Q: How can I qualify for free shipping?
A: Free shipping is available for orders that meet the minimum spend threshold in each region. Refer to the shipping tables above for specific details.
Q: Why are delivery times estimated?
A: Delivery times are based on typical shipping conditions. Factors like customs processing, postal delays, or high-volume periods may impact these estimates. If delays occur, we will communicate updates to keep you informed.
Q: What happens if there’s a delay?
A: We will notify you promptly and work to resolve any issues with our logistics partners.
Contact Us
For further assistance, please contact us at info@jasnoora.com. Thank you for shopping with Jasnoora Boutique!