Shipping & Delivery
Here, you'll find all the details about our shipping options, rates, delivery times, and policies. If you have any additional questions, feel free to reach out to our customer support team at info@jasnoora.com.
1. Order Processing Time
We take pride in sourcing high-quality, authentic ethnic wear directly from India.
To ensure quality and accuracy:
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Processing Time: Orders are typically processed within 7–10 business days.
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Custom Stitching: Please allow an additional 5 business days for stitched orders.
Once your order is ready for dispatch, you’ll receive an email with your tracking details.
Note: Processing times may vary slightly during peak seasons, special promotions, or due to supplier delays.
2. Shipping Options and Delivery Times
Shipping costs and delivery timeframes vary by region. All orders are first shipped to New Zealand for distribution.
Australia:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders AUD $250 and above | Free |
| Standard | 21–28 business days | AUD $40.00 |
New Zealand:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders NZD $250 and above | Free |
| Standard (Urban) | 14–21 business days | NZD $8.10 |
| Rural | 14–21 business days | NZD $12.50 |
Fiji:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders FJD $450 and above | Free |
| Standard | 21–28 business days | FJD $80.00 |
United Kingdom:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Free Shipping | Orders £150 and above | Free |
| Standard | 25–35 business days | £35.00 |
3. Additional Shipping Information
Customs, Duties & Taxes
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Import duties and taxes may apply depending on your country’s regulations. These fees are not included in product prices or shipping costs.
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Australia: Orders under AUD $1,000 are generally exempt from import duties but may incur GST.
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New Zealand: GST is included in all prices shown for NZ customers.
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Other Regions: Contact your local customs office for more details.
By placing an order, you agree to cover any applicable duties or taxes charged by your local authorities.
Tracking Your Order
Once shipped, a tracking link will be emailed to you. If you experience any tracking delays or issues, please contact us.
Rural Addresses
Please select the Rural option at checkout if applicable to avoid delivery delays or surcharges.
4. FAQ
Q: How can I qualify for free shipping?
A: Free shipping is automatically applied when your cart total meets the threshold listed for your country above.
Q: Why are delivery times estimated?
A: Transit times depend on international freight schedules, customs clearance, and local postal networks. While we strive to meet the estimated windows, occasional delays may occur.
Q: What if my order is delayed?
A: We’ll notify you promptly and work with our logistics partners to resolve any issues.
Contact Us
If you need assistance, please email info@jasnoora.com.
Thank you for shopping with Jasnoora Boutique — your trust means the world to us.