Shipping & Delivery

Thank you for shopping with Jasnoora. Below you’ll find important information about order processing, shipping rates, delivery timeframes, and international delivery policies.

If you have any questions before or after placing an order, please contact us at info@jasnoora.com.

Order Processing

All Jasnoora orders are carefully prepared before dispatch.

Processing time: Orders are typically processed within 7–10 business days before shipment.

Processing times may vary slightly depending on:

• order volume
• product availability
• peak periods or promotional periods
• delays outside our control

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Shipping Destinations

We currently ship to:

• New Zealand
• Australia
• United States
• Canada
• United Kingdom

All orders are shipped from Punjab, India.

Shipping Rates

Our current flat shipping rates are:

Shipping charges are applied at checkout.

Estimated Delivery Timeframes

Delivery timeframes vary by destination and may also be affected by customs processing and courier delays.

Please note that these are estimated delivery windows only and are not guaranteed.

Tracking Your Order

Once your order has been shipped, you will receive a tracking email so you can follow your parcel in transit.

If you have not received your tracking details within the expected processing timeframe, please contact us at info@jasnoora.com.

Customs, Duties & Taxes

As all orders are shipped internationally from Punjab, India, your order may be subject to customs duties, import taxes, or local handling fees depending on your country’s regulations.

These charges are:

• not included in your product prices
• not included in the shipping fee
• the responsibility of the customer

We recommend checking with your local customs office if you are unsure whether additional charges may apply.

Delivery Delays

While we always aim to dispatch and deliver orders as smoothly as possible, delays can sometimes occur due to:

• customs clearance
• courier disruptions
• high shipping volumes
• public holidays
• factors outside our control

We appreciate your patience and understanding if this happens.

Incorrect Shipping Details

Please ensure your shipping address is entered correctly at checkout. Jasnoora is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Returned Parcels

If your parcel appears to be delayed, lost in transit, or returned to sender, please contact us at info@jasnoora.com and we will do our best to assist.

Free Shipping

We do not currently offer free shipping.

Contact

For any shipping or delivery enquiries, please contact:

info@jasnoora.com

Thank you for choosing Jasnoora.